Data Center Services Provider Boosts Service Levels with Monitoring Software

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Cervalis is a New York City–area IT infrastructure services company that aims to provide a superior level of IT management services to its clients. To that aim, Cervalis is replacing the application-specific monitoring solutions in its data centers with Microsoft® System Center Operations Manager, a unified, end-to-end service management solution usable for both Microsoft and non-Microsoft environments. With the knowledge gained through its rich reporting capabilities, Cervalis has been able to expand its services and provide integrated monitoring services across multiple platforms. Staff members are working more efficiently, annual audits have been streamlined, and customers are receiving more detailed information about their technology.

Download our case study to learn more about how Intrinsic enabled Cervalis to optimize their management services using Microsoft System Center Operations Manager.

Case Study: Cervalis